How to Be a Social Media Change Agent

3:49 PM Monday June 16, 2008
by TC Haldi

Tags:Social media

Most companies aren't taking advantage of social media applications as a way to connect with customers. But you can.


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To read more from Josh Bernoff, please visit his blog, "The Groundswell Effect."

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Comments

Groundswell is a fantastic publication. This publication serves as the foundation for approaching Social Media Marketing. The POST approach that is described is great. The key to being successful in th Groundswell from my perspective is listening.

Kevin Dean
ManoByte
www.manobyte.com
www.byteorgetbitten.com

- Posted by Kevin Dean : ManoByte 
October 1, 2008 9:31 PM

I've previously received a review copy of Groundswell, and provided my own assessment of the ideas within this helpful book.
http://snipurl.com/6kyws

I particularly agree with Josh's comment about finding people in other companies that you can network with, and share key lessons learned.

- Posted by David H. Deans 
November 23, 2008 8:18 PM

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