You are seeing this message because your web browser does not support basic web standards. Find out more about why this message is appearing and what you can do to make your experience on this site better.


Home | Sign In | Contact Us | Careers | Site Map | Help


Advertisement

How Olympic Sponsors Can Be Socially Responsible

As media attention to the many fervent protests prompted by the Beijing Olympics continues to grow, senior executives at many of the world’s leading corporations and ad agencies must be agonizing about how to handle the hundreds of millions of dollars in corporate sponsorships they have invested in the games.

They no doubt intended to launch advertising campaigns linking their companies to the idea of Olympic excellence, not human rights abuses, tainted drugs, lead-painted toys, and the independence of Tibet.

And now it may all go horribly wrong. So what to do? Should they hope the protests will die down by the time the games start and stay with their plans? Should they take the moral high ground and side with the protesters but risk offending the government of the world’s largest emerging market? Or should they follow a middle path, quietly dialing down the promotions and pretending they never had big plans to begin with?

This dilemma is a great example of why the corporate refrain of “doing the right thing” offers so little help in the situations where it matters most. It also demonstrates the profound change in the way companies must now think about their corporate social responsibility.

Any serious examination of China’s record on human rights, the environment, and free speech should have tipped off corporations to the risks of Olympic sponsorship long ago. But like so many other social and environmental issues that companies confront, the easy answer was to ignore the risk, hoping that it would go unnoticed, or attract only a few radical activists.

But the world has changed. No longer can we continue to ignore known social costs when making our business decisions. Instead, we must act as if every possible social or environmental issue that our business touches has the potential – in fact, the likelihood – of attracting global attention, and then build our strategies accordingly.

And we must find ways to capitalize on the opportunities those issues create. Even here, even now, the controversy around the Chinese Olympics might become a teachable moment. After all, China’s entrance into the world economy has brought more people out of poverty than any other event history. It is the know-how of global corporations and the pressures they face to set fair labor standards and create safe products that provides much of the impetus for better regulation and improved working conditions. And it is the global flow of information that China finds so hard to control that has increased the pressures for it to more fully recognize human rights.

In short, the global corporations that are sponsors of the Olympics actually have a positive story to tell. They should not pretend there is no controversy, nor should they even shy away from it. They should claim credit for the progress to which they have contributed while publicly recognizing that there is still a long way to go.

It is a much harder story to tell than merely associating the company with Olympic excellence, but that is precisely the point. The stories we need to tell today about the interaction between business and society are subtle and complex. They must acknowledge hard truths just as they claim credit for genuine achievements. We have moved beyond the flimsy pretense of “right choices” and simple claims of virtue to embrace the true interdependence between corporate success and social responsibility. And that is a much tougher game to play.

* * *
Sign up for the Harvard Business Publishing Weekly Hotlist, a new weekly email roundup featuring the top highlights from HarvardBusiness.org.

Comments

Yes, those large corporate sponsors have a lot to prepare for such complex ad campaign. Therefore, it posses tremendous challenge to those marketing pros, since they have to either manipulate their way though the public or embrace themselves with poor profit return for their investment. What are they going to do, while facing such dilemma? Maybe the best way to accomplish this task is to downplay with their grey area and cover the area with the progresses they have dug out really hard from so call “corporate responsibility record book" It's ironic, but true. They have to survive this, aren’t they? Or money in the drain!(Note: Most of major contracts between Olympic organizer and corporate sponsor were signed on over 4 years earlier than the game)There is no way that anyone could expect Tibet issue came out now while back to four years ago, when they happily singed the contract.

- Posted by Michael Sui
April 14, 2008 8:38 PM

Thanks for writing this Mark.
It's an interesting topic of conversation.

As a person who has lived in China for 12 years now, I expect the organizations sponsoring the Olympics to behave in a Socially Responsible way.

I see continuing sponsorship of first: the Olympic sporting event, and second: China, as socially responsible. The opposite as not.

One thing China has taught me is that we need to look at things over a longer timespan. We need to think about things over 10s of years and make decisions based on the wisdom gained from that perspective rather than make rash judgments on whatever appears before us. Al Gore's Inconvenient Truth springs to mind as an excellent example of the power of such a perspective.

If we look at the positive change in the 30 years since China opened to the west, or since it was established in 1949, or since the end of the Qing Dynasty... China has made unprecedented progress. And it deserves to be celebrated.

But I concede that there is still a long way to go. And that is a great thing. As long as there are people and an Earth there will always be a long way to go... the finish line is always moving! That is the nature of life.


I agree with Mark that Olympic sponsors have a great opportunity to tell a story that celebrates the tremendous achievement of the Chinese people, as well as inspiring a vision of people collaborating to make an even brighter future, not just for China... but for the world.

We (people of the world..Tibetan, Chinese, and otherwise) need to see it, before we can achieve it. Those Olympic sponsors have a tremendous opportunity to contribute to igniting that vision.

That is what i call Socially Responsible.

- Posted by Michael Wix
April 15, 2008 12:11 AM

One thing we can all learn from all this is what you said at the end of your article, - WE ALL, I quote you "must acknowledge hard truths just as we claim credit for genuine achievements."

great article indeed.

- Posted by designatedblogger4
April 16, 2008 7:45 PM

Trackbacks

TrackBack URL for this entry:
http://discussionleader.hbsp.com/cgi-bin/mt/mt-tb.cgi/1044

No trackbacks have been made to this entry.

Return to Conversation Starter

Join The Discussion

* Required Fields




Verification (needed to reduce spam):

Return to Conversation Starter


Posting Guidelines

We hope the conversations that take place on HarvardBusiness.org will be energetic, constructive, free-wheeling, and provocative. To make sure we all stay on-topic, all posts will be reviewed by our editors and may be edited for clarity, length, and relevance.

We ask that you adhere to the following guidelines.

  1. No selling of products or services. Let's keep this an ad-free zone.
  2. No ad hominem attacks. These are conversations in which we debate ideas. Criticize ideas, not the people behind them.
  3. No multimedia. If you want us to know about outside sources, please point to them, Don't paste them in.
We look forward to including your voices on the site - and learning from you in the process.

The editors